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Scott Berkun to Head the Schedule of Managing Desi


We are happy to announce that Scott Berkun will keynote our Managing Design Projects conference in February. This is very exciting for us and having heard Scott present in the past I am confident he will really get things off on the right foot. We...
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Creativity for Left-Brained People


As a systems-thinking, ridiculously rational INTP, I canít tell you how many times Iíve been told to, ďStop overthinking!Ē After all, rational thinking isnít naturally associated with creativity. I admittedly find it difficult to act on creative...
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Social Media Study, Customer Care Benchmarking


The news as of the first coffee this morning, and the music is The Marshall Tucker Band's first album, cleverly titled The Marshall Tucker Band. It appears we have a law 'n' survey theme going today, so let's get to...
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Going Green with SaaS


I attended an event Saturday night for Acterra, an organization promoting environmental sustainability in the Bay Area that my wife is involved with. The Prius count in the parking lot was exceptionally high, and the vegan menu was a bit of a...
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Amazon and Pownce Shut Down APIs


Amazon has announced that they will no longer be supporting the Alexa Web Search API. This web service has been in operation since December 2005 and offered developers access to Alexa's underlying search engine. Note, this search API is different...
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Guest Post: Handling a Referral in a Job Search


With the economy headed south and tech feeling the pressure, many of you may soon be looking for a job. The best path is through a referral from a former colleague or friend. That's how I landed my current role at salesforce.com (which is hiring...
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